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Discussion topic: Can't access Sky Stream activation screen as 'page is restricted'

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This message was authored by: SRGRAYSTON

Message posted on ‎25 Sep 2025 02:55 PM

Can't access Sky Stream activation screen as 'page is restricted'

Sorry to bother everyone but I'm getting zero help from Sky team. I have a new puck and in set up I need to enter the 6 digit code into the activation screnn; unfortunately I am unable to access the page as a note comes up saying the page is 'restricted' and gives me a link to a useless Sky.com page... any thoughts on getting out of this nightmare? Many thanks

 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎25 Sep 2025 03:38 PM

Re: Can't access Sky Stream activation screen as 'page is restricted'

Posted by a Superuser, not a Sky employee. Find out more

@SRGRAYSTON  Are you logging into your Sky account before using the link?  Are you also using the correct Sky ID when logging in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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