Broadband Speed

[Ken4956]

I need to know if Sky Broadband speed of 44Mbps will support Sky Glas or Sky Stream.

[BenJoBanjo]

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@Ken4956 wrote:

I need to know if Sky Broadband speed of 44Mbps will support Sky Glas or Sky Stream.

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It should do. But it's impossible to tell without trying it really. There are several factors which can affect speed and stability of your broadband connection. I'd recommend starting off with a Sky Stream puck to check how well the streaming service works on your individual connection. Then, if you're happy, can add a Glass TV at a later date. 

You may find it tricky to run both simultaneously with 4K streams - this would push your bandwidth possibly beyond its limitations. 

[Fothergill1 · Accepted solution]

Hi @Ken4956 As @BenJoBanjo says there a number of things that can effect your BB speed but just to add to his post the recommended minimum speeds received at your Glass or Puck (not at the router) are as follows:

HD = 25mbps

UHD = 30mbps

HD + 1 puck = 30mbps

UHD + 1 puck = 35mbps

This assumes there is nothing else using up your bandwidth.

[JAK29]

I have just transferred to Sky and I'm not getting the speeds advertised or of my previous provider

[BenJoBanjo]

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@JAK29 wrote:

I have just transferred to Sky and I'm not getting the speeds advertised or of my previous provider

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What speed are you paying for and what speed are you receiving? Are you testing the speed actually arriving at the router or the speed being received on a device over WiFi?