Hi @Dicoalto
No issues here. BBC 1 Wales. What region are you in? Also have you tried restarting your puck? Go settings > system management > reset & updates > restart.
It would also be worth checking the speed your puck is getting. Glass & Stream requires 25Mbps for HD and 30Mbps for UHD. You can check this by opening netflix and going to theeft hand menu > scroll down to get help? > Select connection check.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
