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Discussion topic: BBC and itv doesn’t work, tv box disappointed

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This message was authored by Nuotarefiume This message was authored by: Nuotarefiume

BBC and itv doesn’t work, tv box disappointed

It feels like certain apps just refuse to cooperate. They function briefly before abruptly crashing. You try BBC, you try ITV, but no luck. It's incredibly frustrating when all you want to do is watch something without interruptions. I had to resort to using my old Apple TV to catch up on some shows.

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This message was authored by caesarome This message was authored by: caesarome

Re: BBC and itv doesn’t work, tv box disappointed

Posted by a Superuser, not a Sky employee. Find out more

@Nuotarefiume 

What is this on, Sky Q, Stream or Glass ?

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Nuotarefiume
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This message was authored by Nuotarefiume This message was authored by: Nuotarefiume

Re: BBC and itv doesn’t work, tv box disappointed

Sky box with no dish

This message was authored by caesarome This message was authored by: caesarome

Re: BBC and itv doesn’t work, tv box disappointed

Posted by a Superuser, not a Sky employee. Find out more

I have moved this to the Sky Stream forum for you.

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This message was authored by lettice This message was authored by: lettice

Re: BBC and itv doesn’t work, tv box disappointed

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

 

Plus do an app refresh.

  1. Press Home on your Sky remote, then select Settings
  2. Press System management then Resets and updates and finally Refresh apps.
  3. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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