BBC and itv doesn’t work, tv box disappointed

[Nuotarefiume]

It feels like certain apps just refuse to cooperate. They function briefly before abruptly crashing. You try BBC, you try ITV, but no luck. It's incredibly frustrating when all you want to do is watch something without interruptions. I had to resort to using my old Apple TV to catch up on some shows.

[caesarome]

@Nuotarefiume 

What is this on, Sky Q, Stream or Glass ?

[Nuotarefiume]

Sky box with no dish

[caesarome]

I have moved this to the Sky Stream forum for you.

[lettice]

Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Plus do an app refresh.

1. Press Home on your Sky remote, then select Settings
2. Press System management then Resets and updates and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.