BBC IPlayer Error 2004

[Bod]

BBC IPlayer gives error code 2004 when I try to 'Watch from Start'.  All other 'Watch from Start' functions appear to work normally.  I have restarted the puck and also refreshed the apps several times.  Any ideas?  Cheers Alan

[Exiled-in-HH]

Do you get the same error using the iPlayer app on your Smart TV?

[Bod]

Hi, Iplayer app on the LG TV works fine, thanks.  It also works fine on the Puck if the programme I wish to watch has already been shown or chosen from the Iplayer search engine/ menus.  It only seems to show the error message if I try to watch a programme from the start on a BBC Channel if it is already being broadcast live.

[Jporch316]

Hi @Bod 

@have you tried pulling the plug on your puck and plugging back in ... this often clears glitches