1

This discussion topic has been answered Discussion topic: Apps keep signing out

Reply
This message was authored by: THeG

Apps keep signing out

I am having to keep resigning back in to apps, especially paramount plus, apple TV and Disney plus. Very annoying. Is this just me suffering from this? Why don't keep getting signed out of apps on sky stream boxes 


Best Answers
This message was authored by: Fothergill1 Answer

Re: Apps keep signing out

Posted by a Superuser, not a Sky employee. Find out more

Hi @THeG If you have'nt already done so there are 2 things I would do if I was in your position.

 

Reboot your puck via settings > System Management > Resets & updates > Restart device.  It takes a couple of minutes and you will have a blank screen for a minute or so before the Sky Logo appears.

 

Then refresh your Apps via the same menu structure as above but select refresh apps.  Do this overnight as it can take some time to complete.

 

After doing that I would reboot again for good measure. 

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Fothergill1 Answer

Re: Apps keep signing out

Posted by a Superuser, not a Sky employee. Find out more

Hi @THeG If you have'nt already done so there are 2 things I would do if I was in your position.

 

Reboot your puck via settings > System Management > Resets & updates > Restart device.  It takes a couple of minutes and you will have a blank screen for a minute or so before the Sky Logo appears.

 

Then refresh your Apps via the same menu structure as above but select refresh apps.  Do this overnight as it can take some time to complete.

 

After doing that I would reboot again for good measure. 

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

Did this answer not help you?

Reply
Answered - Go to Answer