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Discussion topic: App cannot connect

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Message posted on ‎09 Jan 2025 11:34 AM

App cannot connect

Hi! The skyx app cannot connect. Internet connection is working. My PC always send the message "System DLL integrity checking". 

 

Does anyone can help me?

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Message posted on ‎09 Jan 2025 11:42 AM - last edited: ‎09 Jan 2025 11:42 AM

Re: App cannot connect

Posted by a Superuser, not a Sky employee. Find out more

@AJ777  You've posted this in the Sky Stream puck forum, this doesn't sound like a Stream puck issue, what is the actual app your using?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎09 Jan 2025 12:21 PM

Re: App cannot connect

I am using the Sky X App.

 

Now something changed...java script error occured in the main process.

What does that mean? 😬

 

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Message posted on ‎09 Jan 2025 12:28 PM - last edited: ‎09 Jan 2025 12:31 PM

Re: App cannot connect

Posted by a Superuser, not a Sky employee. Find out more

@AJ777  Which country are you located in as the Sky X app is available in Austria only as far as I know and not available in the UK (which is the community you've posted in).

 

If you're located in Austria you need to be here

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎10 Jan 2025 10:33 AM

Re: App cannot connect

oh, wrong community. thank you for your advice 🙂

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