Discussion topic: Animal Planet really bad lip sync problems
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Message posted on 11 Nov 2024 09:58 PM
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Animal Planet really bad lip sync problems
Hi. Is anyone else having really bad lip sync issues on the Animal Planet channel 140? It takes anything from 1 minute to 5 minutes to become unwatchable for me.
Changing channel away and back again resets it but it comes straight back pretty quickly.
None of the other channels on Sky or Sky Cinema seem to be doing it.
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Message posted on 28 Nov 2024 05:15 PM
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Re: Animal Planet really bad lip sync problems
It is still doing it weeks later. I haven't noticed it on any other channels, not even other Discovery owned channels, it just seems to be the Animal Planet channel.
Message posted on 07 Jan 2025 07:59 PM
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Re: Animal Planet really bad lip sync problems
We having the same issues. I find rewinding a few seconds syncs it back, but that only lasts a up to 6 or so minutes before it's out again.
Message posted on 07 Jan 2025 09:17 PM
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Re: Animal Planet really bad lip sync problems
This is a known issue. See this thread on the forum: https://helpforum.sky.com/t5/Sky-Stream/Lip-Sync-issues-Sky-Stream/td-p/4607728
Sky have created a form fir us to complete to assist them in pinpointing the issue. You can complete this here: https://forms.office.com/e/6CvrKz5R3a
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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