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This message was authored by: Simmo_UK

Amazon Prime Continue Watching

I am relatively new to Sky Glass / Stream and last night I watched my first programme via Amazon Prime.

 

The programme had been added to one of my playlists, the show opened Prime and played without error.

 

The issue I am facing is that the show is not showing on the Continue Watching rail or showing progress through the series.

 

Is this normal behaviour for Amazon Prime?

 

I understand this is expected behaviour with Disney + but aside for that and Prime continue watching appears to work fine across content on other apps (ITVX / BBC iPlayer / Sky content) .

 

I get the same experience across all Sky Stream Pucks and Sky Glass


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This message was authored by: MarkGoldsmith Answer

Re: Amazon Prime Continue Watching

Posted by a Superuser, not a Sky employee. Find out more

@Simmo_UK wrote:

I am relatively new to Sky Glass / Stream and last night I watched my first programme via Amazon Prime.

 

The programme had been added to one of my playlists, the show opened Prime and played without error.

 

The issue I am facing is that the show is not showing on the Continue Watching rail or showing progress through the series.

 

Is this normal behaviour for Amazon Prime?

 

I understand this is expected behaviour with Disney + but aside for that and Prime continue watching appears to work fine across content on other apps (ITVX / BBC iPlayer / Sky content) .

 

I get the same experience across all Sky Stream Pucks and Sky Glass


I've noticed for Prime Video shows it's a bit hit and miss. Some shows appear on the continue watching rail as expected whilst others don't.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Amazon Prime Continue Watching

Posted by a Superuser, not a Sky employee. Find out more

@Simmo_UK wrote:

I am relatively new to Sky Glass / Stream and last night I watched my first programme via Amazon Prime.

 

The programme had been added to one of my playlists, the show opened Prime and played without error.

 

The issue I am facing is that the show is not showing on the Continue Watching rail or showing progress through the series.

 

Is this normal behaviour for Amazon Prime?

 

I understand this is expected behaviour with Disney + but aside for that and Prime continue watching appears to work fine across content on other apps (ITVX / BBC iPlayer / Sky content) .

 

I get the same experience across all Sky Stream Pucks and Sky Glass


I've noticed for Prime Video shows it's a bit hit and miss. Some shows appear on the continue watching rail as expected whilst others don't.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Simmo_UK

Re: Amazon Prime Continue Watching

Thanks for sharing your feedback @MarkGoldsmith 

This message was authored by: Astongooner

Re: Amazon Prime Continue Watching

I have noticed if you are watching a channel through a prime subscription they don't seem to appear on the continue watching rail on stream, however most direct prime content seems to work fairly well.

Ex Sky Q current Sky Stream user
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