This discussion topic has been answered Discussion topic: Amazon Prime Continue Watching
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Message posted on 29 May 2025 08:51 AM
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I am relatively new to Sky Glass / Stream and last night I watched my first programme via Amazon Prime.
The programme had been added to one of my playlists, the show opened Prime and played without error.
The issue I am facing is that the show is not showing on the Continue Watching rail or showing progress through the series.
Is this normal behaviour for Amazon Prime?
I understand this is expected behaviour with Disney + but aside for that and Prime continue watching appears to work fine across content on other apps (ITVX / BBC iPlayer / Sky content) .
I get the same experience across all Sky Stream Pucks and Sky Glass
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Message posted on 29 May 2025 08:53 AM
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@Simmo_UK wrote:I am relatively new to Sky Glass / Stream and last night I watched my first programme via Amazon Prime.
The programme had been added to one of my playlists, the show opened Prime and played without error.
The issue I am facing is that the show is not showing on the Continue Watching rail or showing progress through the series.
Is this normal behaviour for Amazon Prime?
I understand this is expected behaviour with Disney + but aside for that and Prime continue watching appears to work fine across content on other apps (ITVX / BBC iPlayer / Sky content) .
I get the same experience across all Sky Stream Pucks and Sky Glass
I've noticed for Prime Video shows it's a bit hit and miss. Some shows appear on the continue watching rail as expected whilst others don't.
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Message posted on 29 May 2025 08:53 AM
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@Simmo_UK wrote:I am relatively new to Sky Glass / Stream and last night I watched my first programme via Amazon Prime.
The programme had been added to one of my playlists, the show opened Prime and played without error.
The issue I am facing is that the show is not showing on the Continue Watching rail or showing progress through the series.
Is this normal behaviour for Amazon Prime?
I understand this is expected behaviour with Disney + but aside for that and Prime continue watching appears to work fine across content on other apps (ITVX / BBC iPlayer / Sky content) .
I get the same experience across all Sky Stream Pucks and Sky Glass
I've noticed for Prime Video shows it's a bit hit and miss. Some shows appear on the continue watching rail as expected whilst others don't.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 29 May 2025 08:55 AM
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Re: Amazon Prime Continue Watching
Thanks for sharing your feedback @MarkGoldsmith
Message posted on 29 May 2025 09:20 AM
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Re: Amazon Prime Continue Watching
I have noticed if you are watching a channel through a prime subscription they don't seem to appear on the continue watching rail on stream, however most direct prime content seems to work fairly well.
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