Air crash investigation

[josh+prior]

hi, I have sky stream. When I add air crash on national geographic to a playlist and then try to view. itbrings me to a disney + login whixh I presume is a paid service. Can I not view past episodes without subscribing?

[BenJoBanjo]

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@josh+prior wrote:

hi, I have sky stream. When I add air crash on national geographic to a playlist and then try to view. itbrings me to a disney + login whixh I presume is a paid service. Can I not view past episodes without subscribing?

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If Disney+ hold the streaming rights to Air Crash Investigation then yes, you'll need to subscribe to that service in order to watch past episodes. 

[Fothergill1]

Hi @josh+prior  I have Air Crash Investigation in my playlist and it works as expected taking me to National Geographic.  I am also subscribed to Disney + so out of interest I have done a search there and Air Crash Investigation was not even listed.

It seems a bit strange but the only thing I can think of is your system has developed a software glitch of some sort so try deleting it from your playlist and the doing a restart of the the puck by going to Settings > System Management > Resets & Updates > Restart device.

Once the restart has completed (it takes a couple of minutes) then add Air Crash Investigation back to your playlist.  Hopefully that will resolve the issue.

Good luck

[josh+prior]

I have just noticed that the seasons from 20 onwards have the disney + logo on the air crash icon. seasons 19 and previous have the national geographic and I can watch these okay .