Discussion topic: Additional pucks
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Message posted on 14 Jan 2024 03:21 PM
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Additional pucks
Have just signed up for sky tv and broadband, thought I could have up to 3 pucks included with deal. Unable to find these details now
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Message posted on 14 Jan 2024 03:51 PM
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Re: Additional pucks
You need to have the Whole Home subscription added to your package and which point you can order additional Sky Glass or Sky Stream pucks. The easiest way to order additional pucks is to call Sky.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
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Message posted on 14 Jan 2024 03:53 PM
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Re: Additional pucks
I should note, that the first extra device may be given for free as part of a Whole Home sucscription but there will be a £39.95 charge for each additional Stream puck.
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Message posted on 14 Jan 2024 07:53 PM
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Re: Additional pucks
@Annie211 As per the posts from @MarkGoldsmith but in addition the following link might be useful:
https://www.sky.com/help/articles/your-devices-sky-glass
You will see that with a Whole Home subscription you can have up to 3 Glass TV and 6 stream pucks.
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