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This discussion topic has been answered Discussion topic: Adding another Sky Stream box to my order

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This message was authored by: Graham225

Adding another Sky Stream box to my order

I have Sky Broadband and Sky TV due to be installed next week. I have received the Sky Stream box, but would like to add 'whole-home' to the subscription and get a second puck sent as well. When I look at my order to online, the manage order button does not work.

 

Do I need to wait until after the engineer has been before I can order any more?


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This message was authored by: MarkGoldsmith Answer

Re: Adding another Sky Stream box to my order

Posted by a Superuser, not a Sky employee. Find out more

@Graham225 wrote:

I have Sky Broadband and Sky TV due to be installed next week. I have received the Sky Stream box, but would like to add 'whole-home' to the subscription and get a second puck sent as well. When I look at my order to online, the manage order button does not work.

 

Do I need to wait until after the engineer has been before I can order any more?


Once you have activated your Sky Stream puck, you will then be able to add Whole Home and order another puck. It's worth noting that the Sky Stream puck works on any broadband, so if you currently have a broadband connection, you can set up the puck and start using it.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Adding another Sky Stream box to my order

Posted by a Superuser, not a Sky employee. Find out more

@Graham225 wrote:

I have Sky Broadband and Sky TV due to be installed next week. I have received the Sky Stream box, but would like to add 'whole-home' to the subscription and get a second puck sent as well. When I look at my order to online, the manage order button does not work.

 

Do I need to wait until after the engineer has been before I can order any more?


Once you have activated your Sky Stream puck, you will then be able to add Whole Home and order another puck. It's worth noting that the Sky Stream puck works on any broadband, so if you currently have a broadband connection, you can set up the puck and start using it.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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