45min+ wait times

[Brewski83]

Anyone else experiencing long wait times to speak to a customer  service agent in Ireland? Initially I gave up after 15min, and have now been on speaker phone for almost 50min now... just to Join Sky TV/Stream... is new business not wanted?

[Mark39]

Can you not sign up online, to avoid you having to call?

[Brewski83]

Not from the looks of it in Ireland... directs you straight to their customer service line after putting the items in the basket

[Fothergill1]

Hi @Brewski83 I have no experience of dealing with Sky customer Services in Ireland  but in England when you mention to the chatbot that you want to take a new service it seems to get you through to the CS team pretty quickly.

In England apparently the quieter times to phone are 7-8 am or 8-9 pm but don't know if that will be the case in Ireland or not.