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Discussion topic: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

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This message was authored by ElleJay81 This message was authored by: ElleJay81

3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

Anyone else getting error code 3031 Deeplink Programme when trying to watch the latest  episode of Taskmaster? I'm trying to play it through the Channel 4 app on my TV. All other episodes play perfectly and all other programmes seem fine too.  @SkyStream

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8


@ElleJay81 wrote:

Anyone else getting error code 3031 Deeplink Programme when trying to watch the latest  episode of Taskmaster? I'm trying to play it through the Channel 4 app on my TV. All other episodes play perfectly and all other programmes seem fine too.  @SkyStream


I've just tried playing the most recent episode (Series 17, ep8) via the Channel 4 app on both my Samsung TV and Apple TV 4K box and it plays perfectly on both of them so it most likely is a Sky server error. 

Try rebooting your Stream puck by powering off at the wall for a few minutes then back on. Also try an app refresh (but this can take hours). Other than that, all you can really do is use the Channel 4 app on a different device. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

There are other 3031 deeplink errors that have been reported.... if you search you'll see them😉

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

Posted by a Superuser, not a Sky employee. Find out more

@ElleJay81 Despite Episode 8 appearing in my playlist as well as ContinuE Watching rail it does not appear in the Ch4 App on the Sky platform which is why you are getting the error message.

 

I waited a few days but it still didn't appear so I have now watched on the Ch4 App on my Apple TV where the episode is readily available (I could also have watched it on my laptop).

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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

Posted by a Superuser, not a Sky employee. Find out more

@ElleJay81 wrote:

Anyone else getting error code 3031 Deeplink Programme when trying to watch the latest  episode of Taskmaster? I'm trying to play it through the Channel 4 app on my TV. All other episodes play perfectly and all other programmes seem fine too.  @SkyStream


Same thing happened to me for the previous episode. Worked fine via Apple TV and the TV's own app though.

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

Might be worth getting in touch with Channel 4 directly and letting them know that their content is not always available on the Sky streaming platform. 

You can contact them here:

https://www.channel4.com/4viewers/contact-us 

ElleJay81
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This message was authored by ElleJay81 This message was authored by: ElleJay81

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

Thank you everyone for the useful answers. I tried rebooting my Sky puck, (although, I'd tried to watch it on 2 different pucks so wasn't hopeful that would work), it unfortunately didn't. I also did an app reset, that didn't work either.

 

I ended up watching the 'bleeped' version of the programme which played perfectly.

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: 3031 Deeplink Programme Error Taskmaster Series 8 Episode 8

Posted by a Superuser, not a Sky employee. Find out more

Episode 8 of Taskmaster Series 17 is now appearing in the Ch4 App on the streaming platform and works from my Playlist and Continue Watching rail.

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