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Discussion topic: 3 pucks acting differently!

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This message was authored by: danny3434

3 pucks acting differently!

I have 3 pucks. 
1 in the lounge. I watch FBI series on sky witness. I can watch 3-4-5 episodes in full back to back zero interruptions. 
i go upstairs to continue on the 2nd puck. And im getting adverts every few minutes and between episodes. That I'm not getting downstairs. 

I can't find any settings to solve this. 
I pay for add skipping (not that it applies to that much) 

 

but why would it vary in the same

property? Same account. ??? 

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This message was authored by: lettice

Re: 3 pucks acting differently!

Posted by a Superuser, not a Sky employee. Find out more

For UHD on demand of the Sky owned channels, their are no adverts. the HD same on demand episode version can have adverts and can be skipped using the remote, voice or the on screen ad skip button, if you have ad skip pack on your account.

 

So, sounds like on your first puck you are viewing the UHD version, on your second puck the HD version.

 

 

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This message was authored by: danny3434

Re: 3 pucks acting differently!

Nope I'm setup on uhd on both. 
I've checked and mirrored the settings. 

If they was different I wouldn't be able to go upstairs and just carry on. It wouldn't load the "continue watching" I'd have to search and load the HD version 

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This message was authored by: danny3434

Re: 3 pucks acting differently!

This is extremely frustrating.  It's making me avoiding using he upstairs tv

 

both are setup the same,  same log ins, bit UHD as default  

 

but I can watch 10 episodes back to back without adverts downstairs.  But upstairs   Same channel, same show.   Adverts relentlessly 

 

 

 

 

 

 

This message was authored by: Hunter2660

Re: 3 pucks acting differently!

As explained there are only adverts on the HD versions, none on UHD. So you must be seeing the HD vesrsion on the second puck.

This message was authored by: oj01

Re: 3 pucks acting differently!

Posted by a Superuser, not a Sky employee. Find out more

@danny3434 Have you tried moving the Pucks around to see if the issue stays with a particular Puck. 


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