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Discussion topic: rented in uhd in error

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This message was authored by: clare000000

rented in uhd in error

I've rented in uhd in error, I've deleted from recordings but when I go back to manage its not there. then I go back to rentals and ita there again ???

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This message was authored by: oldfella

Re: rented in uhd in error

Posted by a Superuser, not a Sky employee. Find out more

@clare000000 wrote:

I've rented in uhd in error, I've deleted from recordings but when I go back to manage its not there. then I go back to rentals and ita there again ???


Provided you do not watch it you will not be charged @clare000000 

You should be able to delete. It from your Recordings - Most recent section and then ftom the Deleted section in manage.

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This message was authored by: clare000000

Re: rented in uhd in error

any time I go back to rent in in sd though it comes up I already have it in uhd ? 

This message was authored by: oldfella

Re: rented in uhd in error

Posted by a Superuser, not a Sky employee. Find out more

@clare000000 wrote:

any time I go back to rent in in sd though it comes up I already have it in uhd ? 


Hi @clare000000 

You should be able to delete. It from your Recordings - Most recent section and then Delete forever from the Deleted section in manage.

This message was authored by: MightyQuinn

Re: rented in uhd in error

Posted by a Superuser, not a Sky employee. Find out more

@clare000000 wrote:

any time I go back to rent in in sd though it comes up I already have it in uhd ? 


Hi @clare000000   As already said that is because you have to remove it completely, i.e. from the Deleted section.

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