02 Nov 2023 10:44 AM
We bought quite a few movies some have no thumbnail picture just blue, bought gangs of New York but completely a diffrent film on the thumbnail
05 Nov 2023 04:21 PM
Posted by a Superuser, not a Sky employee. Find out moreYou were sent a private chat message but apparently you didn't respond.
03 Nov 2023 09:31 AM
Posted by a Sky employee
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
05 Nov 2023 09:48 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
05 Nov 2023 02:39 PM
We bought gangs of new your but the picture is the immigrant film , but it is the right film when it plays also the greatest showman and Jackie brown are just blue
05 Nov 2023 04:21 PM
Posted by a Superuser, not a Sky employee. Find out moreYou were sent a private chat message but apparently you didn't respond.