Why am I getting error code 5000

[Debbie0616]

Why can't I cast a film I have purchased from sky store to my chrome cast?

[mike+simmonds]

Hi @Debbie0616 

I've read of a few reports of this on the forum and it seems to be a problem specifically with casting from Chromecast. I'd suggest contacting the Skystore team to see if they have an update on the problem 

https://www.skystore.com/n/hcus/help/contact-us 

[Exiled-in-HH]

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@Debbie0616 wrote:

Why can't I cast a film I have purchased from sky store to my chrome cast?

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It appears to be a DRM issue☹️

if you use search This Board above for "error code 5000" you'll the see the previous reports😉