Discussion topic: Why am I getting error code 5000
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Message posted on 08 Oct 2024 12:37 PM
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Why am I getting error code 5000
Why can't I cast a film I have purchased from sky store to my chrome cast?
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Message posted on 08 Oct 2024 01:30 PM
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Re: Why am I getting error code 5000
Hi @Debbie0616
I've read of a few reports of this on the forum and it seems to be a problem specifically with casting from Chromecast. I'd suggest contacting the Skystore team to see if they have an update on the problem
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 08 Oct 2024 06:14 PM
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Re: Why am I getting error code 5000
@Debbie0616 wrote:Why can't I cast a film I have purchased from sky store to my chrome cast?
It appears to be a DRM issue☹️
if you use search This Board above for "error code 5000" you'll the see the previous reports😉
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