Discussion topic: Unexpexted error notice when trying to rent fillm
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 15 Mar 2025 05:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Unexpexted error notice when trying to rent fillm
Used code provided on TV screen to complete login. Next screen on phone asked for my second name. I added it then received a nsge saying 'unexpected error' . Stuck - any advice please. Thank you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 16 Mar 2025 10:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unexpexted error notice when trying to rent fillm
Hi there @Smt , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 22 Mar 2025 04:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unexpexted error notice when trying to rent fillm
I have the same error. Once it asks for my surname, I get the error message and can't complete the order
Message posted on 22 Mar 2025 04:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unexpexted error notice when trying to rent fillm
Make sure your title (Mr, Mrs etc..) and surname is filled in here:
https://www.sky.com/mydetails/sky-id
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page