Torn:Ares Bonus Edition Not Downloadable

[Speirsy]

Tron:Ares Bonus Edition is available today (2 Dec 2025). I pre-ordered the film. I am unable to download the film to my sky q box, or watch it on my sky store app. Can you please help?

Thanks

Stuart

[mike+simmonds]

Hi @Speirsy 

My guess is that this is one of the many pre orders we see on the forum where on the day of release there is a glitch 

My suggestion would be to either - wait a day to see if it gets fixed, or chat to the support team here 

https://www.skystore.com/n/hcus/help/contact-us 

For what it's worth, I have stopped preordering as it often doesn't work and I don't ever recall it saving me money. 

Hope you get it resolved 

[caesarome]

@Speirsy 

I would presume they will cancel the pre-order which should then hopefully allow you to access the film so feel free to let us know how you get on.