Hi @Kich
What particular problem are you having ? Are you getting an error message to do with credit limit ?
If so - this is quite common and needs you to agree with the Skystore team - an amount in £ that you can spend up to
You can reach them on live chat at 11am tomorrow
https://www.skystore.com/n/hcus/help/contact-us
alternatively if you want to do it now - if it is a buy and keep (NOT A RENTAL) you can buy online or with the Skystore app - and then send it to your Sky box. When buying online - you will be paying on a card - rather than on your Sky bill
if it's a different issue - say a bit more about it
