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Discussion topic: The substance

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This message was authored by Martini1 This message was authored by: Martini1

The substance

I've ordered the Substance which has yet to be released. Despite the release date meant to be in November. 

 

I would like to know when it's actually coming out please and if its ages would like a refund.. which is not something that's obvious to do on the Apps menus 

 

Can someone please get back to me on this 

. Martin Sorenson 

 

 

 

 

 

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: The substance

Posted by a Superuser, not a Sky employee. Find out more

@Martini1 

 

On a quick google search it appears the rights to host The Substance have been bought by MUBI (it's on there now)

 

MUBI is a subscription based platform rather than a pay per view - but you can usually get a 7 day free trial to see if it's any good. 

You should have the option to cancel your Sky pre order online but if there is no option there you could try to livechat with the Skystore team when they reopen at 11am Monday. 

https://www.skystore.com/n/hcus/help/contact-us 

 

Hope that helps 

 

 


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Martini1
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This message was authored by Martini1 This message was authored by: Martini1

Re: The substance

Many thanks for getting back on this.

 

I've got in touch with an official message to Sky.. 

 

I'm sure they'll get back..

 

Best regards 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: The substance

Try using skystore.com to obtain a refund😉

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