Discussion topic: Technical fault renting sky store
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Message posted on 27 Nov 2021 07:06 PM
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Technical fault renting sky store
Trying to rent a movie in sky store on sky Q - error code technical issue can't download please try later
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All Replies
Message posted on 27 Nov 2021 07:12 PM
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Re: Technical fault renting sky store
Me too. Frustrating
Message posted on 27 Nov 2021 07:24 PM
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Re: Technical fault renting sky store
A few other people via here are also reporting this eror so the more people that contact Sky Store support about this the quicker the issue will hopefully be fixed, you can do this here:
https://www.skystore.com/n/hlch/help/contact-us/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Nov 2021 08:11 PM
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Re: Technical fault renting sky store
And us! Been like it the past few days 😕
Message posted on 27 Nov 2021 08:56 PM
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Re: Technical fault renting sky store
Trying to download (rent) a film from Sky store but keep receiving an error message after putting in pin "because of a technician issue, your download can't be completed. Please try again later". Have tried several times and rebooted the system but no change in the message
Message posted on 27 Nov 2021 10:03 PM
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Re: Technical fault renting sky store
@caesarome wrote:
A few other people via here are also reporting this eror so the more people that contact Sky Store support about this the quicker the issue will hopefully be fixed, you can do this here:
https://www.skystore.com/n/hlch/help/contact-us/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Nov 2021 01:04 PM
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Re: Technical fault renting sky store
Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂
Lisa - Sky Tech Team Expert
Message posted on 30 Nov 2021 06:41 PM
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Re: Technical fault renting sky store
This is still an ongoing issue. Have been trying all day to rent a film for my son and keep getting the same error message. Tried other films but same error came up
Message posted on 30 Nov 2021 06:55 PM
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Re: Technical fault renting sky store
Best advice imo @Michael371 is still to contact the Skystore team after they reopen tomorrow at 11am
livechat usually the quickest way
https://www.skystore.com/n/hlch/help/contact-us/
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 30 Nov 2021 10:46 PM
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Re: Technical fault renting sky store
Thanks @mike+simmonds
Will give them a call in the morning.
Message posted on 04 Dec 2021 03:15 PM
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Re: Technical fault renting sky store
Update – We are still looking to help you Michael371. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂
Lisa - Sky Tech Team Expert
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