24 Aug 2023 06:51 PM
I am cancelling my sky contract and have a large amount of films in my sky store how will I be able to view these once the sky box is returned
24 Aug 2023 06:59 PM - last edited: 24 Aug 2023 07:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@DavidWhite wrote:
I am cancelling my sky contract and have a large amount of films in my sky store how will I be able to view these once the sky box is returned
hi @DavidWhite
Please see this link for ways to watch all your content that you have bought:
https://www.skystore.com/n/hwtw/help/faq/ways-to-watch
However, at the time of cancellation, I think you need to ensure your ID is set accordingly (I will see if I can find a reference to the specific action needed)
edit I have found this reply from our kind Guru @caesarome :
24 Aug 2023 07:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@nigea99 wrote:
edit I have found this reply from our kind Guru @caesarome :
To confirm what I said a few years ago on that link (well found @nigea99 ) you can view your purchases via the likes of the Sky Store app but you will need to contact Sky Store support to ask them to change your account to a Sky Store only one. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us