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Discussion topic: Sky store

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This message was authored by: DavidWhite

Sky store

I am cancelling my sky contract and have a large amount of films in my sky store how will I be able to view these once the sky box is returned

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This message was authored by: nigea99

Re: Sky store

Posted by a Superuser, not a Sky employee. Find out more

@DavidWhite wrote:

I am cancelling my sky contract and have a large amount of films in my sky store how will I be able to view these once the sky box is returned


hi @DavidWhite 

 

Please see this link for ways to watch all your content that you have bought:

https://www.skystore.com/n/hwtw/help/faq/ways-to-watch

 

However, at the time of cancellation, I think you need to ensure your ID is set accordingly (I will see if I can find a reference to the specific action needed) 

 

edit I have found this reply from our kind Guru @caesarome :

SKY Store ID 

This message was authored by: caesarome

Re: Sky store

Posted by a Superuser, not a Sky employee. Find out more

@nigea99 wrote:

 

edit I have found this reply from our kind Guru @caesarome :

SKY Store ID 


@DavidWhite 

To confirm what I said a few years ago on that link (well found @nigea99 ) you can view your purchases via the likes of the Sky Store app but you will need to contact Sky Store support to ask them to change your account to a Sky Store only one. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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