Sky store rental

[carleetee]

I have paid for rental from Sky Store and it has downloaded 200%(!) but won't play. Any ideas? Thanks. 

[mike+simmonds]

Hi @carleetee 

Never seen or heard of 200%

My suggestion would be to delete it

then go to your deleted folder and delete it again out of there 

Then re download it and hopefully it will be ok 2nd time around 

I would suggest not pressing play until the download has reached 100%

[carleetee]

Thanks, deleted and re-downloaded and it has worked. 

[mike+simmonds · Accepted solution]

Great @carleetee 

Thanks for confirming