Discussion topic: Sky store purchase that is not working

This message was authored by: Kingkane · ‎20 Mar 2023

We purchased a movie on sky store and its saying rhat their is a technical issue

This message was authored by: Daniel0210 · ‎21 Mar 2023

Have a look at this link

https://www.sky.com/help/articles/sky-store

Also there should be a Sky Store chat available from 1100.

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This message was authored by: caesarome · ‎21 Mar 2023

@Kingkane

Was it a Buy and Keep film, if so have you tried archiving it then trying again to download and watch it ?

If this doesn't work then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

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Discussion topic: Sky store purchase that is not working

Sky store purchase that is not working

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