This discussion topic has been answered Discussion topic: Sky store on smart tv
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Message posted on ‎02 Aug 2021 09:30 PM
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Hi
I tried to view my purchases on sky store via the built in Internet browser as my purchases are 4k "blade runner" but my box only supports HD unfortunately the browser gave the error msg we don't support playback on your operating system. It's a Samsung smart tv
My sky go does not let me access my sky store purchases or recordings so I can't use this
Is there a workaround that let's me watch them in 4k on my TV or is my only option upgrading the box.
Would I lso need a HD and uhd subscription?.
Mike..
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Message posted on ‎02 Aug 2021 09:57 PM
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Hi @btree+mike
A few things to clarify then
If you want to view Skystore movies on an app - you can - but you don't use Sky go - there is a Skystore player app which works fine.
You can't view on a Samsung browser. To the best of my knowledge it's only LG which allows you to download the Skystore app
You can use a Chromecast to cast to your TV (other than Premiere rentals which I don't think will cast) - or there are some Sony and JVC TVs with built in Chromecast
You can also use a PC or laptop with an HDMI output and plug that in to your TV
If you've bought a movie on the store and play it online - you should not need a UHD subscription
hope that helps
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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Message posted on ‎02 Aug 2021 09:57 PM
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Hi @btree+mike
A few things to clarify then
If you want to view Skystore movies on an app - you can - but you don't use Sky go - there is a Skystore player app which works fine.
You can't view on a Samsung browser. To the best of my knowledge it's only LG which allows you to download the Skystore app
You can use a Chromecast to cast to your TV (other than Premiere rentals which I don't think will cast) - or there are some Sony and JVC TVs with built in Chromecast
You can also use a PC or laptop with an HDMI output and plug that in to your TV
If you've bought a movie on the store and play it online - you should not need a UHD subscription
hope that helps
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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- Mark Topic as Read
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