A Minecraft movie code 0805

[Rebel2104]

I've purchased this movie and I can't view it. All I'm getting is error code 0805

[Cwynesaddinall]

I have just purchased a Minecraft movie on sky store, but it keeps coming up with "your selection is unavailable at the moment. Please try again. Code (0805).

what do I do? 

[ChloJoe93]

Hi I purchased the new Minecraft movie and it won't let me watch it. It's saying my selection is unavailable at the moment and an error code 0805. My girls are very excited to watch this! I've turned the sky glass of at the wall and left it for 10 minutes but the error message is still coming up. All the other movies in our library are fine.

[TschussMoose]

Mine too, I'm wondering if there are too many people downloading at the same time...my son is gutted!

[s.parker88]

If you look back through, it seems to be a common issue in Sky Store. 

I mean, so glad I paid £19.99 for my son to watch it when he comes home from school. He will be at his mum's so won't be able to watch it with him until next week. Thought this was supposed to

be a premium service. 

[JarJar]

Also having the same issue with The Minecraft Movie..... very upset child 

[JarJar]

Also having the same problem, have a very upset autistic child right now 😞 

[Amy227]

Just purchased minecraft movie and it's showing an error code 0805

Can you make the film work please as son has been so excited to watch it. 

[caesarome]

@Amy227 @Rebel2104 @JarJar @s.parker88 @TschussMoose 

You all need to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

[JarJar]

The live chat just permanently "loads" 

[Amy227]

Live chat isn't working and the phone number after sitting on it for 10 mins just hung up 

[Amy227]

Emailed but it's 48 hours for a reply. So frustrating!! No one to be able to talk to also is ridiculous. Sky do better

[Tick]

Same issue too. Currently waiting for my call to be picked up. 14 mins in

[Bee27]

Live chat isn't working either

[Bee27]

Mine is the same