This discussion topic has been answered Discussion topic: Sky q enable purchases
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Message posted on 25 Sep 2019 08:00 PM
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This programme cant be purchased at the moment as your account is not enabled for purchases?
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Message posted on 25 Sep 2019 08:06 PM
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This is something you will have to contact the Sky Store support team about so they can enable your account, there a few ways to do this as you can see here:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 25 Sep 2019 08:06 PM
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This is something you will have to contact the Sky Store support team about so they can enable your account, there a few ways to do this as you can see here:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Sep 2021 11:06 PM
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Re: Sky q enable purchases lol
Did you ever get this resolved? As sky seem stumped and can't tell me why it doing this even the I have credit on my sky store 🙄😭
Message posted on 20 Sep 2021 05:56 AM
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Re: Sky q enable purchases lol
What is happening @CharlyO , are you saying you are seeing a message saying that your account isn't enbled for Sky Store purchases, if so the Sky Store support team should be able to fix this for you:
https://www.skystore.com/help/contact-us
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Jan 2022 02:58 PM
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Re: Sky q enable purchases lol viewing card needs paired
Viewing card needs paired.
Try ... Home .. settings.... system info... Viewing card.... click set up.
If this doesn't work contact sky store support
Message posted on 20 Jan 2022 03:25 PM
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Re: Sky q enable purchases lol
Hi @CharlyO
If you have credit on your Skystore account this is completely separate to buying / renting something on your Sky box. You can only spend Skystore credit online.
If you use your credit online to buy and keep a movie you can send that purchase to your sky box - but not with anything you rent online
As @caesarome suggests - if you are looking to spend from your box- you need the Skystore team to enable that for you
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 20 Jan 2022 04:59 PM
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Re: Sky q enable purchases lol
I should imagine that the member has got this fixed now, look at the date of the post !
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Jan 2022 05:40 PM
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Re: Sky q enable purchases lol
Ha - yes @caesarome
I'm sure you're right.
I was on my phone when the Jan 20th post appeared and didn't see the earlier date.
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 30 Jul 2022 09:06 PM
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Re: Sky q enable purchases lol
We are talking about Sky right, no need to assume that's the case.
Message posted on 30 Jul 2022 10:16 PM
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Re: Sky q enable purchases lol
Sorry @mdb82 but I don't understand your post, this is a Sky forum where people try to help each other so do you have an issue with your Sky Store purchases ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Dec 2022 01:10 PM
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Re: Sky q enable purchases lol viewing card needs paired
Thank you. I am a new customer and have been trying to get the free VIP movie for days. And could NOT figure out how to enable my sky Q box for purchasing. Been through every setting on the box, but to no avail.
Doing the Viewing Card thing has sorted it.
Thank you, VERY MUCH!! it was begiyto drove me crazy.
Message posted on 13 Nov 2023 05:40 PM
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Re: Sky q enable purchases lol viewing card needs paired
That does not work
Message posted on 13 Nov 2023 05:57 PM
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Re: Sky q enable purchases lol viewing card needs paired
Can you clarify what problem you are experiencing.
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 13 Nov 2023 07:36 PM
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Re: Sky q enable purchases lol viewing card needs paired
Those links are working for me so if they are not for you try calling Sky instead:
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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