Sky VIP film offer not worked

[Akira8]

I received an email yesterday telling me I could pick a free film as a sky vip reward. When I click on the link none of the films listed are free? I am signed in, have also tried on different devices. Not really sure what is going on?

[mike+simmonds]

Did the email give you a code to enter ? @Akira8 

The offer I received gave me a link to VIP movies with a price, but then there was an opportunity to enter a promo code which took the price down to £0 

[caesarome]

@Akira8 

When logging into the Sky Store website here if these films appear as £0.00 then you can go ahead and "purchase" one:

https://www.skystore.com/n/mvse/sky-vip/sky-vip-gift

If this doesn't help then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm Monday to Saturday if that helps:

https://www.skystore.com/n/hcus/help/contact-us

[Akira8]

No code was given. Just a link and instructions.

[caesarome]

@Akira8 

As per my post above if the film you want is not showing as being free then there is the live chat you can use to speak to Sky Store about this.