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Discussion topic: Sky Store

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This message was authored by: MartinGriffiths

Sky Store

I have an error message when I try to rent or buy a movie 

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This message was authored by: SKY1992bf

Re: Sky Store

Posted by a Superuser, not a Sky employee. Find out more

@MartinGriffiths   And what does the error message say?


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This message was authored by: caesarome

Re: Sky Store

Posted by a Superuser, not a Sky employee. Find out more

@MartinGriffiths 

It the error message the "insufficient credit on your viewing card", if so then you need to get in touch with Sky Store support about this:

 

https://www.skystore.com/help/contact-us

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This message was authored by: MartinGriffiths

Re: Sky Store

There is insufficient credit left on your  viewing  card 

This message was authored by: caesarome

Re: Sky Store

Posted by a Superuser, not a Sky employee. Find out more

@MartinGriffiths 

Our posts crossed so see my one above yours about what to do.

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