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Discussion topic: Sky Store device limit issue

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This message was authored by Carl+Wi This message was authored by: Carl+Wi

Sky Store device limit issue

I have Roku/Now tv sticks on tvs throughout my house to allow everyone to watch my Sky Store purchases, however I have more tvs than the device limit allows, how can I increase this? I don't think it is practical to unplug devices and move them about to watch in a different room. I get wanting to make sure it is my family watching but I need a higher limit. Surely you can increase device limit in conjunction with same ip address? Amazon Prime, Netflix and other services don't have a device limit, why does sky store?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Store device limit issue

Posted by a Superuser, not a Sky employee. Find out more

@Carl+Wi 

The device limit is set in stone and ca't be changed or increased as you can have 4 registered devices and you can make one change per month.

 

Why it is just 4 I wouldn't know other than to say that this is what Sky have decided that it will be.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky Store device limit issue

Sky haven't implemented simultaneous stream limits so depend on device name limits.

 

It is just down to the age of the software design!

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Carl+Wi
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This message was authored by Carl+Wi This message was authored by: Carl+Wi

Re: Sky Store device limit issue

I'd rather have simultaneous streaming limits, I have the potential to watch on 6 devices in my house and the issue I have is that I can only use Sky Store on 4. So I either do without or have to try unplug and move devices to view content I have bought. Surely there is a way to increase device limits? Why would there be a limit? Can't you increase the limits if using same ip address?

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