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Discussion topic: Sky Store App device limit

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This message was authored by NikkiD612 This message was authored by: NikkiD612

Sky Store App device limit

Hi my sky store app is telling me I have reached my device limit and can't add another until October. I only have one device added as I deleted them all due to getting new devices but now I can only add one a month. Is there a work around for this as I'm going away and need to add two devices now in order to be able to download and watch sky store. Any help greatly appreciated. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Store App device limit

Posted by a Superuser, not a Sky employee. Find out more

The default limit is we can only add one per month so all you can try is the live chat here and explain this to an agent when one is available to see if they will let you add a second one:

 

https://www.skystore.com/help/contact-us

 

The live chat is open until 7.30 this evening.

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