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Discussion topic: I can't find a film on sky store that I ordered

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This message was authored by JonPetre This message was authored by: JonPetre

I can't find a film on sky store that I ordered

I redemed a free film, "The Catcher was a Spy", and got an email telling me I could find it on Sjy Store but I can't locate it there. Can you advise please?

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This message was authored by caesarome This message was authored by: caesarome

Re: I can't find a film on sky store that I ordered

Posted by a Superuser, not a Sky employee. Find out more

If you have a Sky Q box then it should be in Recordings > Purchase.

 

You should also be able to find it via the Sky Store app on a mobile device or via the website here:

https://www.skystore.com/n/mlbm/my-library/my-movies

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