Discussion topic: Sky Store Account Change to Purchase Only
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Message posted on 15 Aug 2025 09:58 AM
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Sky Store Account Change to Purchase Only
Hi, My husband and I have moved house and cancelled our sky subscription but still have sky mobile. We have movies purchased does anyone know how we amend our sky store to allow us to keep our purchased movies and continue to purchase should we wish to?
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Message posted on 15 Aug 2025 10:05 AM
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Re: Sky Store Account Change to Purchase Only
Hi @4dgordy
Good thinking - as this is something that does need doing when you cancel Sky TV 👍
They aren't open for about an hour (11am) but if you chat to the Skystore support team and ask them to change your Skystore account to Skystore only then that should work fine
here is a link
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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