Discussion topic: Rented movie

This message was authored by: Kay142987 · ‎23 Jul 2023

I rented the film Megan and it won't play. Why is this please?

This message was authored by: mike+simmonds · ‎23 Jul 2023

Hi @Kay142987

Can you say a bit more about the circumstances?

when did you rent it ? Did it download ok ?

what are you experiencing? Any error message ?

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This message was authored by: Kay142987 · ‎24 Jul 2023

Yes it's downloaded ok but when I press play it says the content can not be played on this device.
thank you

This message was authored by: caesarome · ‎24 Jul 2023

@Kay142987

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

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Discussion topic: Rented movie

Rented movie

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