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28 Jun 2023 10:05 AM
Hi
I rented Fast X over the weekend and it's disappeared from my recordings and rentals. It cost £15.99 so was not cheap
Thanks
paula
28 Jun 2023 10:14 AM
Morning @Paula6192
Once you have viewed even 1 second of a rental - from that time you only have 48 hours in which to finish viewing.
im guessing you may have pressed play at the weekend ?
it may be worth trying a livechat with the Skystore team when they open at 11am to ask if they will offer you some goodwill here ? https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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