Discussion topic: Rented a movie and wont let me watch it
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Message posted on 06 Oct 2025 08:41 PM
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Rented a movie and wont let me watch it
I rented a movie in store 4days ago and it won't let me watch it , and it's saying I only have 25 days left to watch it . Its letting me watch everything else that I purchased on it
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Message posted on 06 Oct 2025 09:26 PM
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Re: Rented a movie and wont let me watch it
Hi @Margaret116
Part of your question is something we see often on the forum - but the second part is more confusing.
if you rent a movie, from the time you first press play - even for 1 second, from that time you have 48 hours to finish watching the movie.
So when you wrote that you rented it 4 days ago - I guessed that you might have pressed play at the time - so your 48 hours would have expired on about Saturday.
When you say though you are being told you only have 25 days left, that's a bit more confusing.
Best I can suggest is that you try a livechat with the Skystore support team when they next open (11am tomorrow and open till 7.30pm)
Hope they are helpful and that you get it resolved.
Here is their link
https://www.skystore.com/n/hcus/help/contact-us
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