This discussion topic has been answered Discussion topic: Rented a film
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Message posted on 03 May 2025 09:20 PM
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Iv rented a film but accidentally downloaded it in uhd instead of hd. Now I can't re-download it in hd help!!
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Message posted on 03 May 2025 09:28 PM
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If you are using Sky Q @Ral the trick is to delete it, then go to recordings / manage / deleted and delete it out of there.
Then you can re rent it in HD.
Theoretically you should not be charged for the UHD rental as you haven't started to view it (but do keep an eye on your charges just to make sure )
do post back if it's not a Sky Q rental as different rules apply
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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Message posted on 03 May 2025 09:28 PM
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If you are using Sky Q @Ral the trick is to delete it, then go to recordings / manage / deleted and delete it out of there.
Then you can re rent it in HD.
Theoretically you should not be charged for the UHD rental as you haven't started to view it (but do keep an eye on your charges just to make sure )
do post back if it's not a Sky Q rental as different rules apply
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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- Mark Topic as New
- Mark Topic as Read
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