03 Oct 2021 12:37 PM
Just went to rent a film.did not know it was in uhd we do jot have a TV like only standard one .how do we get our purchase changed to normal viewing
03 Oct 2021 12:55 PM
Posted by a Superuser, not a Sky employee. Find out moreThe good news @Juzzz is that this is easy to do and as you haven't started to watch it then you will not be charged for it so just delete this UHD film and delete it again from the deleted folder. Once you have done this you can then find the HD version to download and watch.
03 Oct 2021 12:55 PM
Posted by a Superuser, not a Sky employee. Find out moreThe good news @Juzzz is that this is easy to do and as you haven't started to watch it then you will not be charged for it so just delete this UHD film and delete it again from the deleted folder. Once you have done this you can then find the HD version to download and watch.