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Discussion topic: Rentals

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This message was authored by Juzzz This message was authored by: Juzzz

Rentals

Just went to rent a film.did not know it was in uhd we do jot have a TV like only standard one .how do we get our purchase changed to normal viewing 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Rentals

Posted by a Superuser, not a Sky employee. Find out more

The good news @Juzzz is that this is easy to do and as you haven't started to watch it then you will not be charged for it so just delete this UHD film and delete it again from the deleted folder. Once you have done this you can then find the HD version to download and watch.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Rentals

Posted by a Superuser, not a Sky employee. Find out more

The good news @Juzzz is that this is easy to do and as you haven't started to watch it then you will not be charged for it so just delete this UHD film and delete it again from the deleted folder. Once you have done this you can then find the HD version to download and watch.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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