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Discussion topic: Rental problem
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This message was authored by: Vickysykes85
Message posted on 02 Jul 2023 07:50 PM
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Rental problem
Hi
I have rented a film in UHD instead of HD so can't watch it
can this be switched over
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Jul 2023 08:12 PM
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Re: Rental problem
There is an easy fix for you @Vickysykes85 and the good news it will not cost you a penny as you will not be charged for the UHD one so delete it, then delete it again from the deleted section. Now you can go and rent the HD version.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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