Discussion topic: Rental not playing

This message was authored by: Lynn+key · ‎02 Mar 2022

I rented Sing 2 on Sunday and should play until 7th March. I won't play!!!

This message was authored by: caesarome · ‎02 Mar 2022

What is happening when you try to play it as you haven't said ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: mike+simmonds · ‎02 Mar 2022

Hi @Lynn+key

I wonder if on Sunday you pressed play at all to see if it was working

Although you have 7 days to start watching - once you press play you only have 48 hours to finish watching

Might that be what happened ?

If so and you never had the chance to view (or didn't realise what the rules were) then you could try a livechat with the Skystore team to explain and ask for some goodwill

They open at 11am

https://www.skystore.com/n/hcus/help/contact-us

hope that helps

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox