Discussion topic: Rent a
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Message posted on 10 Aug 2021 08:39 PM
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Rent a
Rent a film in wrong format and won't let me play it anything I can do
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Message posted on 10 Aug 2021 08:57 PM - last edited: 10 Aug 2021 08:58 PM
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Re: Rent a
@Liam223 What format should you have rented, and what format did you rent?
Actually this old thread has the answer for you https://helpforum.sky.com/t5/Sky-Store/Mis-purchased-rental/m-p/3168119/highlight/true#M9045
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 10 Aug 2021 09:08 PM
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Re: Rent a
Needs to be in hd but paid for uhd
Message posted on 10 Aug 2021 09:10 PM
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Re: Rent a
@Liam223 Hopefully the link to a previous aged thread will help you.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 10 Aug 2021 09:36 PM
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Re: Rent a
Hi @Liam223
Just adding to the good advice from @GD1
after you have deleted the rental, and then gone to recordings / manage / deleted and "delete forever" -
When you then re rent the HD version - you won't have been charged for the UHD version as you haven't started to play it.
Sky customer since 1989.
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