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Discussion topic: Re: Sky Store on Device not working

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This message was authored by: Twerton

Re: Sky Store on Device not working

My sky store app is not working have to keep uninstall to make it work dnt show films I purchased then uninstall then it shows films you log out log back in same thing then get swirling circle but according to sky store there no issues 


@Lucyed wrote:

Is anyone else having issues? I've reinstalled app but same issue is happening. Will let me log in but when I click to play movie it just whirls with Sky Logo then goes black and then returns to first page. This is happening on two devices. Both have newest software updates and both tried with/without mobile data and WiFi etc  but still same issue.


 

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This message was authored by: caesarome

Re: Sky Store on Device not working

Posted by a Superuser, not a Sky employee. Find out more

@Twerton 

What device is this on ?

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This message was authored by: Twerton

Re: Sky Store on Device not working

My mobile phone android but tried on lap top as well 

This message was authored by: caesarome

Re: Sky Store on Device not working

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot of your broadband router ?

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