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Discussion topic: Playback Unavailable at the moment. Please try again Code (1100)

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Avatar for FelixLetheren
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This message was authored by: FelixLetheren

Message posted on ‎23 May 2026 10:08 PM

Playback Unavailable at the moment. Please try again Code (1100)

Just bought a film for the first time on sky store and have had to restart my box 3 times and refresh my apps as well. Managed to get 3/4 through but now can't get past this error no matter how much I refresh or restart. Really disappointing experience after buying a film for £20

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 May 2026 10:29 PM

Re: Playback Unavailable at the moment. Please try again Code (1100)

Posted by a Superuser, not a Sky employee. Find out more

@FelixLetheren 

You might want to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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