Discussion topic: Order history and notification emails.
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Message posted on ‎06 Aug 2023 10:42 PM
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Order history and notification emails.
On a previous order the email notification did not have details, I neede to login to check.
Yesterdays order had no notification, and when I logged in my order history is blank but it does say:
Types of orders that are not supported
- Buy & Keep orders
Are Sky degrading both notifications and order history?
Note, orders direct from Q box, film has downloaded.
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Message posted on ‎07 Aug 2023 05:45 AM
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Re: Order history and notification emails.
@Losingbraincell wrote:
when I logged in my order history is blank but it does say:
Types of orders that are not supported
- Buy & Keep orders
Does anything appear here for you:
https://www.skystore.com/n/mlbm/my-library/my-movies
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎07 Aug 2023 10:08 AM
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Re: Order history and notification emails.
Thanks, I've bookmarked the link and yes all purchases show. Always accessed this directly from the notification email before, shame there is no link from my top level Sky a/c to the store.
Hopefully the lack of notification was a glitch not a new 'feature'!
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