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Discussion topic: Order history and notification emails.

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This message was authored by: Losingbraincell

Order history and notification emails.

On a previous order the email notification did not have details, I neede to login to check.

Yesterdays order had no notification, and when I logged in my order history is blank but it does say:

 

Types of orders that are not supported

  • Buy & Keep orders

Are Sky degrading both notifications and order history?

Note, orders direct from Q box, film has downloaded.

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This message was authored by: caesarome

Re: Order history and notification emails.

Posted by a Superuser, not a Sky employee. Find out more

@Losingbraincell wrote:

when I logged in my order history is blank but it does say:

 

Types of orders that are not supported

  • Buy & Keep orders

Does anything appear here for you:

https://www.skystore.com/n/mlbm/my-library/my-movies

 

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This message was authored by: Losingbraincell

Re: Order history and notification emails.

Thanks, I've bookmarked the link and yes all purchases show. Always accessed this directly from the notification email before, shame there is no link from my top level Sky a/c to the store.

Hopefully the lack of notification was a glitch not a new 'feature'!

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