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Discussion topic: No access to sky store

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This message was authored by Canham+2022 This message was authored by: Canham+2022

No access to sky store

I cannot buy items from

sky store

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: No access to sky store


@Canham+2022 wrote:

I cannot buy items from

sky store


Are you trying to buy then via your Q box? Have you tried going to the Sky Store website and purchasing there, then you can have your purchase sent automatically to your Q box to download. 

This message was authored by Mark39 This message was authored by: Mark39

Re: No access to sky store

Posted by a Superuser, not a Sky employee. Find out more

@Canham+2022 wrote:

I cannot buy items from

sky store


What happens when you try? Error message?

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: No access to sky store

Posted by a Superuser, not a Sky employee. Find out more

@SlenderRobert wrote:

@Canham+2022 wrote:

I cannot buy items from

sky store


Are you trying to buy then via your Q box? Have you tried going to the Sky Store website and purchasing there, then you can have your purchase sent automatically to your Q box to download. 


Maybe the OP doesn't have a Sky Q box hard to tell from the post @SlenderRobert 

I have the SkyStore app installed on my Smart tv 

 

www.skystore.com/myaccount

Update details like bank card

 

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: No access to sky store

Posted by a Superuser, not a Sky employee. Find out more

@Canham+2022 wrote:

I cannot buy items from

sky store


Hi @Canham+2022 Sky store also have a live chat

 

https://www.skystore.com/n/hcus/help/contact-us

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